Terms of sale
erms and Conditions of Sale
-
Introduction
These Terms and Conditions of Sale (TCS) govern the sale of products made on the website www.tooromanticjewelry.com. By placing an order, you unconditionally accept these terms. -
Product Information
Product descriptions and prices are provided on the website at the time of order. We strive to offer accurate and complete information about the products. In case of any error or omission, we cannot be held liable. -
Orders
Order Process: To place an order, add the desired products to your cart and follow the instructions to complete the purchase. You will receive a confirmation email once your order is validated.
Order Validation: We reserve the right to refuse any order for legal or commercial reasons. If there is an issue with your order, we will inform you as soon as possible. -
Prices
Product prices are indicated in euros, including all taxes (VAT included), but do not include shipping costs, which are added during checkout. We reserve the right to change prices at any time. -
Payment
Payment Methods: You can pay by credit card, PayPal, or any other payment method indicated on the website.
Transaction Security: Payments are secured by certified online payment systems. -
Shipping
Delivery Times: Delivery times are provided as estimates and may vary depending on availability and geographical areas. We do our best to meet these deadlines.
Shipping Costs: Shipping costs are calculated based on the destination and are indicated during checkout.
Responsibility: We are not responsible for delays or losses caused by external events or delivery errors. -
Right of Withdrawal
In accordance with current legislation, you have a 14-day period from the receipt of your order to exercise your right of withdrawal. Products must be returned in their original condition, and return shipping costs are at your expense. -
Refunds
Refund Conditions: Refunds are made to the same credit card used for the purchase or by bank transfer, according to your choice.
Refund Processing Time: Refunds are processed within a maximum of 15 days from the receipt of returned products. -
Warranty
All our products come with the legal warranty of conformity and the warranty against hidden defects. If you receive a defective or non-compliant product, please contact us immediately to arrange a return or exchange. -
Intellectual Property
Intellectual property rights related to the content of the website (texts, images, logos, etc.) are the exclusive property of [Your Company Name]. Any unauthorized reproduction or use is prohibited. -
Data Protection
We collect and process your personal data in accordance with our Privacy Policy. By using our website, you agree to the processing of your data as described in this policy. -
Force Majeure
We cannot be held responsible in cases of force majeure or unforeseen events that prevent us from fulfilling our obligations. -
Applicable Law and Jurisdiction
These TCS are governed by French law. Any dispute related to sales will be subject to the competent courts of Paris. -
Contact
For any questions or complaints, please contact us at the following address: orders@tooromanticjewelry.com